Customer Orientation 

• Working in harmony with customer.
• Measuring customer satisfaction.
• Developing safe and high-quality projects in compliance with international standards.
• Ensuring delivery on time through proper planning and managing of processes.
• Not compromising on quality due to cost or business program concerns.

 Leadership and Management

• Following an open door policy.
• Taking responsibility.
• Ensuring employee training and self-improvement.
• Prioritizing occupational safety.
• Being aware of quality management and fulfilling the requirements of associated procedures.
• Risk-based thinking, taking precautions on time, and encouraging employees to think risk-based.
• Ensuring continuity of quality and improving and increasing work efficiency.

Processes and Procedures

• Creating, developing, and following up on internal procedures and processes, and ensuring their applicability in harmony with employees.
• Improving the feedback of employees for all processes and procedures existing in quality management system.
• Continuously improving the quality management system.

Approach

• Identifying risks and opportunities, taking timely actions.
• Documenting, reporting and tracking problems.
• Maintaining corporate structure and respecting corporate culture and values.
• Establishing, monitoring and tracking quality targets

• Determining and allocating duties and responsibilities regarding with the environmental and occupational safety.
• Identifying occupational health, safety, and environmental targets and ensuring employee compliance.
• Ensuring an effective occupational health and safety procedure and supporting a continuous improvement.
• Ensuring a safe work environment and providing the necessary resources.
• Ensuring resources are used in the most effective manner.
• Adopting waste management and keeping waste under control.
• Determining environmental impact of the activities and taking measures to minimize potential problems.
• Raising environmental awareness among employees, and provide training.

• Complying with legal procedures.
• Creating diagrams on targets and follow up.
• Ensuring sustainability.
• Determining, monitoring, and implementing internal and external issues.

• Implementing risk-based thinking and determining preventive measures.
• Measuring the effects of risks and environmental problems.
• Making emergency plans and organizing drills.
• Procuring security equipment.
• Ensuring subcontractors are in the system.
• Training employees on policies and raising their awareness.
• Determining targets for risks and opportunities, and keeping targets up to date.
• Holding management review (MRM) meetings

• Undertaking information security of customers, employees, and all solution partners and keeping all data confidential according to provisions of the LPPD.
• Applying ISO 27001:2013 standard in information security and processes.
• Incorporating information security into quality management system, establishing relevant procedures, and making assignments.
• Determining internal and external issues and fulfilling these obligations.
• Protecting all kinds of corporate information in electronic and physical media.
• Implementing risk-based approach, taking precautions, and ensuring continuous improvement.
• Determining the information management system, providing resources, and authorizing employees.
• Ensuring periodical backups and system maintenance.
• Raising employee awareness on information security.
• Measuring, analyzing, and carrying out audits on information security.
• Incorporating information security in management review (MR) issues

• >Being aware of social responsibilities.
• Caring about social and environmental risks, and trying to eliminate negative side effects.
• Caring protection of natural resources.
• Acting ethical and fair, and respecting human rights.
• Running transparent management system in compliance with laws.
• Providing a corporate management approach.
• Conducting studies for continuous improvement.
• Prioritizing occupational safety and quality.
• Determining sustainable, attainable mission and vision.
• Contributing to national economy by creating employment.
• Adopting a motivation-based approach to work; creating a sense of belonging in employees.
• Establishing permanent relationships with customers and suppliers.
• Raising awareness on equal opportunity.
• Believing in power of culture, arts, sports, and education and encouraging employees on these.
• Adopting team spirit through in-house activities